Refund and Exchange Policy

1. General

Please note that all sales are final (products and courses). We do not offer refunds, returns, or exchanges unless the product is defective or damaged upon arrival.

2. Damages And Issues

If you receive a defective or damaged item, please contact us within 10 days of receiving your order.

We will assess the issue and, if deemed defective or damaged, we will offer a replacement or refund for the item.

3. Exceptions

We reserve the right to make exceptions to our refund and exchange policy on a case-by-case basis.

Exceptions may be granted for extenuating circumstances beyond the customer's control.

4. Approved Refunds

If a refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 3-5 business days, depending on your card issuer's policies.

If an exchange is approved, the customer will be responsible for covering the return shipping costs or delivering the product for exchange at the store.