Shipping and Delivery
Shipping Options
Cost
Standard Shipping 3-7 Business Days (with Signature)
$18
Standard Shipping 3-7 Business Days (without Signature)
$18
Standard Shipping 3-7 Business Days (with Signature)
FREE for Orders Over $250
Priority Shipping 1-3 Business Days
$35
Order Process
Orders are processed the next business day, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.
Orders that are successfully placed will receive a confirmationemail with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
Once your order has shipped, you will receive a shippingemail with the tracking number and a link to track your order. You can also find your order details and tracking number under "My Account".
Upon receipt of your order, please inspect it and let us know of any issues within 10 days of delivery. If any items are damaged or defective will provide a replacement or refund.
Damages and defects
We take great pride in packaging each order with utmost attention and care. Upon receiving your order, we kindly ask that you inspect it thoroughly. Should you discover any issues with your order, please notify us within 10 days of delivery. In the unlikely event that you receive damaged or defective items, please rest assured that we are fully committed to making things right for you. Depending on the situation, we'll gladly offer you the choice of a replacement item or a refund. To be eligible for a replacement or refund, you must notify us of your order issue(s) within 10 days of delivery.
Online Course Enrolments
Once you have purchased the online course, you'll receive a course enrolment email within 5 minutes. If you haven't received an email, please check your spam folder. Alternatively, you'll find your access to the Student Course Portal under under "My Account".
If you enrolled in the online course with the course kit, your kit will be shipped the next business day. If you enrolled in the online course only without the course kit, you will only receive access to the online course.